Website Surrey Accident Repair Centre
About the role
We’re looking for an experienced Panel Shop Receptionist to join our friendly team at the Surrey Accident Repair Centre Pty Ltd in Surrey Hills, VIC. This is a full-time position responsible for providing excellent customer service and administrative support to our busy panel shop.
Key Responsibilities
Greeting customers and visitors in a warm and professional manner
Answering and directing incoming phone calls
Booking in customer vehicles for repairs and coordinating with the panel shop team
Handling customer enquiries with empathy and professionalism
Maintaining accurate records and documentation
Providing general administrative support to the panel shop as required
What we’re looking for
Previous experience as a receptionist or customer service role, preferably in an automotive or trades environment (I-Body experience advantage)
General reception duties, customer service (in-person and phone), data entry and payment processing
Responding to email and online enquiries from customers, insurers and suppliers
Processing estimates and sourcing quotes for review
Excellent organisation and time management skills with attention to detail
A friendly, professional and helpful attitude
What we offer
Competitive salary
Opportunity for growth within the repair industry
Supportive, close-knit team environment
Ongoing training and support
About us
Surrey Accident Repair Centre is a proud family-run business who are committed to delivering high-quality workmanship and exceptional customer service. Our state-of-the-art facility and experienced team of technicians ensure that every vehicle is returned to its pre-accident condition. If you’re passionate about providing outstanding customer service and are interested in joining our team, we’d love to hear from you.
To apply for this job email your details to manager@surreyaccident.com.au.
