Sales
Service Station Operator Salesperson >> job profile
Job Description:
This job will combine the retail aspects of a shop within the service station and the driveway activities. Duties will include stock control and merchandising involving preparation of stock for display, labeling and pricing, carrying out console operations, completing cash or credit transactions, customer service and driveway service including fuel dispensing.
Qualification: Certificate II in Automotive (Sales - Service Station Operations)
National Code: AUR22199
Competency Standards relating to the Qualification:
| Compulsory Common Core | |
|---|---|
| AUR70125A | Follow workplace occupational health and safety procedures |
| AUR70278A | Use and maintain workplace tools and equipment |
| AUR70314A | Contribute to workplace communication |
| AUR70421A | Establish relations with customers |
| Compulsory Stream | |
|---|---|
| AUR37608A | Carry out stock control procedures |
| AUR37927A | Identify automotive parts/components/accessories |
| AUR41408A | Carry out console operations |
| AUR41608A | Carry out cash and/or credit/funds transfer transactions |
| AUR42008A | Carry out merchandising procedures |
| AUR42108A | Carry out sales of stock lines |
| THHCOR01A | Work with colleagues and customers |
| THHGHS01A | Follow workplace hygiene procedures |
| Electives: 3 electives to be sourced from
any endorsed Industry Training Package Typical Electives |
|
|---|---|
| AUR41303A | Apply sales procedures |
| AUR41508A | Carry out driveway service, manage forecourt and handle fuel dispensing |
| AUR70508A | Carry out manual handling operations |
| BSACOM101A | Receive and pass on message to facilitate communication flow |
| BSAENT101A | Apply knowledge of enterprise to complete routine administrative tasks |
| THHHCO01A | Develop and update hospitality industry knowledge |
Requirements:
To be awarded the qualification, the New Apprentice must attain a successful assessment of all 4 compulsory core competency standards, all of the listed stream competency standards, plus 3 elective standards from the automotive 'bank' or any endorsed Industry Training Package at the same AQF Level.
Duration:
This competency based program is likely to extend over a period of up to 12 months, depending on the achievement of the required competencies (this period may vary between States/Territories).