Sales
Replacement Parts & Accessories Salesperson >> job profile
Job Description:
This job is likely to be located in a combined workshop and customer retail environment and will involve duties such as identifying automotive parts/components and knowledge of their use, arranging and presenting merchandise including, setting up and maintenance of displays and labeling/pricing of stock, completing cash or credit transactions, applying customer service and sales procedures and computer usage.
Qualification: Certificate II in Automotive (Sales - Replacement Parts & Accessories)
National Code: AUR22099
Competency Standards relating to the Qualification:
| Compulsory Common Core | |
|---|---|
| AUR70125A | Follow workplace occupational health and safety procedures |
| AUR70278A | Use and maintain workplace tools and equipment |
| AUR70314A | Contribute to workplace communication |
| AUR70421A | Establish relations with customers |
| Compulsory Stream | |
|---|---|
| AUR37927A | Identify automotive parts/components/accessories |
| AUR41303A | Apply sales procedures |
| AUR41608A | Carry out cash and/or credit/funds transfer transactions |
| AUR42008A | Carry out merchandising procedures |
| AUR51677A | Use numbers in the workplace |
| BSATEC202A | Operate a computer to gain access to and retrieve data |
| THHCOR01A | Work with colleagues and customers |
| Electives: 3 electives to be sourced from
any endorsed Industry Training Package Typical Electives |
|
|---|---|
| AUR37637A | Maintain stock control |
| AUR38038A | Plan and organise stock |
| AUR42403A | Apply legal requirements relating to automotive sales |
| AUR42621A | Promote products and services |
| AUR70508A | Carry out manual handling operations |
| BSATEC204A | Organise the copying and collating of documents |
Requirements:
To be awarded the qualification, the New Apprentice must attain a successful assessment of all 4 compulsory core competency standards, all of the listed stream competency standards, plus 3 elective standards from the automotive 'bank' or any endorsed Industry Training Package at the same AQF Level.
Duration:
This competency based program is likely to extend over a period of up to 12 months, depending on the achievement of the required competencies (this period may vary between States/Territories).