Outdoor Power Equipment
Outdoor Power Equipment Salesperson >> job profile
Job Description:
This job will be located in a dedicated workshop or in a combined workshop/retail sales environment. The duties will involve carrying out a range of retail and business operations including sales, establishing customer relations, handling problems/queries, carrying out cash and credit transactions including finance/leasing contracts, merchandising, warehousing and promoting business operations and services.
Qualification: Certificate III in Outdoor Power Equipment (Sales)
National Code: AUR32599
Competency Standards relating to the Qualification:
| Compulsory Common Core | |
|---|---|
| AUR70125A | Follow workplace occupational health and safety procedures |
| AUR70278A | Use and maintain workplace tools and equipment |
| AUR70314A | Contribute to workplace communication |
| AUR70421A | Establish relations with customers |
| Compulsory Stream | |
|---|---|
| AUR37608A | Carry out stock control procedures |
| AUR38150A | Present stock and sales area |
| AUR39508A | Carry out warehousing procedures |
| AUR41303A | Apply sales procedures |
| AUR41608A | Carry out cash and/or credit/funds transfer transactions |
| AUR41769A | Sell product |
| AUR41803A | Apply legal requirements relating to product sales |
| AUR41903A | Apply relevant finance, leasing and insurance contracts/policies |
| AUR42008A | Carry out merchandising procedures |
| AUR51677A | Use numbers in the workplace |
| AUR62721A | Establish customer requirements of a complex nature |
| AUR62807A | Build customer relations |
| AUR63337A | Maintain business image |
| BSAENT301A | Provide information and advice regarding the products/services of the enterprise to meet client needs |
| BSAORG301A | Coordinate own work schedule with that of others to achieve agreed team/section goals |
| BSATEC202A | Operate a computer to gain access to and retrieve data |
| THHCOR01A | Work with colleagues and customers |
| Electives: 3 electives to be sourced from
any endorsed Industry Training Package Typical Electives |
|
|---|---|
| AUR38038A | Plan and organise stock |
| AUR42108A | Carry out sales of stock lines |
| AUR42621A | Promote products and services |
| AUR50109A | Clean fittings and fixtures |
| AUR62910A | Coordinate delivery of products and services to customers |
| AUR63037A | Maintain customer feedback system |
| AUR70508A | Carry out manual handling operations |
Requirements:
To be awarded the qualification, the New Apprentice must attain a successful assessment of all 4 compulsory core competency standards, all of the listed stream competency standards, plus 3 elective standards from the automotive 'bank' or any endorsed Industry Training Package at the same AQF Level.
Duration:
This competency based program is likely to extend over a period of up to 4 years, depending on the achievement of the required competencies (this period may vary between States/Territories).