Administration
Vehicle Insurance - Loss Assessing Clerk >> job profile
Job Description:
In an insurance or automotive environment, this job will involve facilitating communication through the flow of written and verbal information, maintaining records and the management of computer input and retrieval. It will also require inspection, comparison and determination of action in relation to damaged vehicles and determination of the viability of damaged vehicle loss recovery through evaluation of various salvage and disposal methods.
Qualification: Certificate II in Automotive (Administration - Vehicle Insuring, Loss Assessing)
National Code: AUR20499
Competency Standards relating to the Qualification:
| Compulsory Common Core | |
|---|---|
| AUR70125 | Follow workplace occupational health and safety procedures |
| AUR70278 | Follow workplace occupational health and safety procedures |
| AUR70314 | Contribute to workplace communication |
| AUR70421 | Establish relations with customers |
| Compulsory Stream | |
|---|---|
| AUR51677A | Use numbers in the workplace |
| AUR56633A | Investigate and assess automotive insurance claims |
| AUR56661A | Recover claim losses |
| BSAINF201A | Handle mail to facilitate information flow |
| BSAINF301A | Maintain information records system to ensure its integrity |
| BSATEC102A | Access and retrieve computer data |
| BSATEC202A | Operate a computer to gain access to and retrieve data |
| Electives: 3 electives to be sourced from
any endorsed Industry Training Package Typical Electives |
|
|---|---|
| AUR37827A | Identify automotive parts/components |
| AUR41608A | Carry out cash and/or credit/funds transfer transactions |
| AUR52327A | Identify, clarify and resolve problems |
| AUR54178A | Use and maintain workplace office equipment |
| AUR56854A | Provide vehicle finance |
| AUR56754A | Provide and maintain automotive insurance policies |
| BSACOM301A | Collect and provide information to facilitate communication flow |
Requirements:
To be awarded the qualification, the New Apprentice must attain a successful assessment of all 4 compulsory core competency standards, all of the listed stream competency standards, plus 3 elective standards from the automotive 'bank' or any endorsed Industry Training Package at the same AQF Level.
Duration:
This competency based program is likely to extend over a period of up to 12 months, depending on the achievement of the required competencies (this period may vary between States/Territories).