Administration
Automotive Clerk >> job profile
Job Description:
Working in an automotive business, this job will involve reading, writing and numerical tasks, operating a range of office equipment, problem resolution, communication and liaison with customers and staff, maintaining records, inputting and compiling computer data. You may work as part of a team or independently and will also be required to understand and promote the products and services of the business.
Qualification: Certificate II in Automotive (Administration - Clerical)
National Code: AUR20199
Competency Standards relating to the Qualification:
| Compulsory Common Core | |
|---|---|
| AUR70125 | Follow workplace occupational health and safety procedures |
| AUR70278 | Use and maintain workplace tools and equipment |
| AUR70314 | Contribute to workplace communication |
| AUR70421 | Establish relations with customers |
| Compulsory Stream | |
|---|---|
| AUR51179A | Write routine texts in the workplace |
| AUR51356A | Read in the workplace |
| AUR51677A | Use numbers in the workplace |
| AUR52327A | Identify, clarify and resolve problems |
| BSACOM101A | Receive and pass on messages to facilitate communication flow |
| BSAENT101A | Apply knowledge of enterprise to complete routine administrative tasks |
| BSAENT201A | Apply knowledge of enterprise to promote its products and services |
| BSAENT301A | Provide information and advice regarding the products/services of the enterprise to meet client needs |
| BSAFIN301A | Maintain daily financial records for accounting purposes |
| BSAINF102A | Handle information to maintain access to and security of records |
| BSAINF301A | Maintain information records system to ensure its integrity |
| BSAORG101A | Follow established work schedules to achieve designated team/section goals |
| BSAORG301A | Coordinate own work schedule with that of others to achieve agreed team/section goals |
| BSATEC101A | Operate a range of office equipment to complete routine tasks |
| BSATEC202A | Operate a computer to gain access to and retrieve data |
| Electives: 3 electives to be sourced from
any endorsed Industry Training Package Typical Electives |
|
|---|---|
| AUR41608A | Carry out cash and/or credit/funds transfer transactions |
| AUR42621A | Promote products and services |
| AUR54178A | Use and maintain workplace office equipment |
| BSACOM302A | Take dictation to produce a text |
| BSATEC102A | Access and retrieve computer data |
| BSATEC204A | Organise the copying and collating of documents |
Requirements:
To be awarded the qualification, the New Apprentice must attain a successful assessment of all 4 compulsory core competency standards, all of the listed stream competency standards, plus 3 elective standards from the automotive 'bank' or any endorsed Industry Training Package at the same AQF Level.
Duration:
This competency based program is likely to extend over a period of up to 12 months, depending on the achievement of the required competencies (this period may vary between States/Territories).